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Data Protection Impact Assessment (DPIA)

Data Protection Impact Assessment (DPIA)

Project: BilkoDropBalkanFintech AccountingPayment SaaSApp (ALAI Holding AS) Processing Activity: Multi-TenantAll Accountingpersonal Datadata Processingprocessing (invoices,in expenses,Drop VAT,payment tax filings)services Version: 1.0 Date: 2026-02-23 Author: ALAI Compliance ArchitectTeam DPO: TBD — appointment required ([email protected])[email protected] — planned) Status: Draft — DPO Review Required Reviewers: DPO, Legal Counsel, Engineering LeadCTO Classification: Confidential

Document History

SaaSdataprocessing
Version Date Author Changes
0.1 2026-02-2312 Compliance ArchitectAgent (ALAI) Initial DPIA draft accounting(legal/dpia-vurdering.md)
1.02026-02-23Security Architect (ALAI)English compliance template format

Source document: legal/dpia-vurdering.md — DPIA-DROP-001 (v1.0, approved 2026-02-12)


DPIA Trigger Checklist

A DPIA is required under GDPR Art. 35 if ANY of the following apply:

# Trigger Applies? Notes
1 Systematic profilingand /extensive evaluation of personal aspects (profiling, automated decisionsdecision-making with legallegal/significant effectseffects) NOYES NoAutomated profilingAML/fraud ortransaction automated decisionsmonitoring
2 Large-scale processing of special category data (health, religion, ethnicity) NO FinancialNo datahealth, isreligion, notor Art. 9other special category data
3 Systematic monitoring of publicly accessible areas NO N/ANot applicable
4 BiometricProcessing of biometric or genetic data NOPARTIAL N/ABankID uses biometric identity verification (handled by BankID — not Drop)
5 DataProcessing aboutof data concerning vulnerable data subjects (children, patients) PARTIALYES EmployeesGeneral submittingpopulation expenseincluding claimspotentially viavulnerable employer's Bilko accountindividuals
6 Innovative use of technology with unpredictable privacy impact NOYES StandardOpen cloudBanking accounting(PSD2 SaaSPISP/AISP), BankID OIDC integration, QR payments
7 Cross-border transfer outside EEA without adequate protection YES SerbianRemittance (ZZPL)to and30+ BiH (ZZLP) data subjectscountriesdataSerbia, processedBosnia, onTurkey, EUPakistan serverslack adequacy decisions
8 Processing data that prevents data subjects from exercising rights NO Self-serviceNot endpoints providedapplicable

DPIA Required: YES Reason: Cross-borderMultiple transfertriggers ofapply: RS/BAautomated datatransaction subjectsmonitoring, toinnovative EU-hostedOpen infrastructure;Banking processingtechnology, of national tax IDs (PIB/JMBG/OIB/JIB) as sensitive identifiers;large-scale financial data forprocessing, thousandscross-border oftransfers organizationsto andnon-adequate their counterparties.countries.


1. Processing Activity Description

1.1 Activity Overview

Activity Name: Multi-TenantDrop AccountingPayment Services — All Personal Data Processing System/Product: BilkoDrop (bilko.io)getdrop.no) — Remittance + QR Payment App Business Unit: ProductALAI Holding AS — Drop product Processing Owner: EngineeringCEO Lead/ CISO ([email protected])[email protected])

Description of Processing: BilkoDrop processesis financiala andpayment personalapplication datafor onall behalfresidents of businessNorway organizations (data controllers) in Serbia, Bosnia & Herzegovina, and Croatia:providing:

  1. User account dataRemittanceemail,international fullmoney name,transfers bcrypt-hashedto password,30+ TOTPcountries secretvia PSD2 PISP
  2. OrganizationQR dataPaymentslegalin-store name,QR taxcode IDpayments (PIB/JIB/OIB),via address,PSD2 banking detailsPISP
  3. ContactAccount dataInformationcustomer/supplier names, tax IDs, email, phone, IBAN
  4. Invoice data — invoice numbers, dates, amounts, VAT, payment status
  5. Expense data — amounts, categories, descriptions, receipt attachments
  6. Transaction data —reading bank transactions,balances double-entryvia debit/credit
  7. PSD2
  8. Audit trail — all mutations logged with user ID, IP, timestamp, old/new valuesAISP

Drop operates a pass-through model: it never holds customer funds. All payments are initiated directly from the user's bank account via Open Banking APIs. User authentication occurs via BankID (OIDC, security level "høyt" — eIDAS High).

Trigger / Business Justification: SMBsProviding inaccessible, thelow-cost Balkanspayment lackand affordable,remittance compliant cloud accounting software. Processing this data is necessaryservices to deliverall theNorwegian contractedresidents. accountingNorwegian-registered serviceresidents andcan meetsend legalmoney obligationsabroad underat RS/BA/HRlower accountingfees andthan taxtraditional laws.services. Financial inclusion for all communities.

1.2 Processing Operations

+
Operation Data Category Technology Location
Collection (registration)— Registration Email,Identity (name, passwordfødselsnummer, DOB), contact (phone, email) HTTPSBankID POST,OIDC, Zodweb validationform bilko.ioNorway — Vercel EU(EEA)
Collection (invoicing)— AISP ContactFinancial data,(bank taxaccount IDs,number, amountsbalance) HTTPSPSD2 Open Banking API (Neonomics) api.bilko.ioNorway (EEA)
CollectionRailwayPISP Financial (bank account, amount, recipient)PSD2 Open Banking API (Neonomics)Norway (EEA)
Collection — KYC/AMLIdentity documents, PEP status, risk profileSumsub SDKEU West(EEA)
Storage All categoriesabove SQLite (MVP) → PostgreSQL AES-256(Phase 2) Railway EU WestNorway (Frankfurt/Paris)
Storage (files)Receipt PDFs/JPGsCloudflare R2 AES-256Cloudflare EU regionEEA)
Processing — AML monitoring VATTransaction calculations,patterns, reportsamounts, corridors ExpressAutomated API,rules Prisma ORMengine RailwayNorway EU West(EEA)
Sharing — Remittance InvoiceSender PDFsname, recipient name/account, amount SendGridSWIFT/correspondent emailbanks EUEEA region
E-invoice submissionInvoice XMLUBL 2.1 SEF / HR-FISKSerbia (SEF) / Croatia (FINA)non-EEA
Deletion / Anonymization UserAll PIIcategories SoftAutomated deletedeletion +jobs anonymization(planned Phase 2) RailwayNorway EU West(EEA)

2. Necessity & Proportionality Assessment

2.1 Purposes of Processing

requiredbylaw risk
Purpose Specific Description Legitimate?
AccountIdentity authenticationverification Verify user identityis forwho organizationthey accessclaim, minimum age 18, Norwegian residency YES — contractrequired necessityby (Art.hvitvaskingsloven 6.1.b)§ 12 and PSD2 SCA
InvoicePayment generationinitiation (PISP) CreateInitiate legallypayments compliantfrom invoicesuser's bank accountYES — core service delivery
Account information (AISP)Read bank balances for user dashboardYES — core service delivery, with taxexplicit IDsconsent
AML/transaction monitoringDetect and prevent money laundering YES — legal obligation (Art.hvvl. 6.1.c)§§ 24-25)
VATKYC calculationcomplianceCustomer identification and reporting Calculate VAT at RS 20% / BA 17% / HR 25%assessment YES — legal obligation (Art.hvvl. 6.1.c)§§ 10-18)
FinancialFraud record keepingdetection Double-entryDetect booksunauthorized required by accounting lawtransactions YES — legallegitimate obligationinterest (PSD2 Art. 6.1.c)2)
AuditTechnical traillogging ImmutableSystem logerror oftracking, financialdebugging, mutationssecurity YES — legal obligation + legitimate interest (Art.security 6.1.c + 6.1.f)
E-invoice submissionSubmit to SEF (Serbia) and HR-FISK (Croatia)YES — legal obligation (Art. 6.1.c)
Invoice email deliveryDeliver invoices to customersYES — contract necessity (Art. 6.1.b)requirement)

2.2 Data Minimization Assessment

Device marketing
Data Element Collected Strictly Necessary? AlternativeJustification
emailFull name YES YES — login + invoice delivery N/AIdentity verification (hvvl. § 12), payment routing
fullNameFødselsnummer (11 digits) YES YES — required on invoices N/AUnique identification (hvvl. § 12(1)(a)), age verification (min 18)
passwordHashDate of birthYES (derived from fødselsnummer)YESAge verification
Email address YES YES — authentication N/AAccount (bcryptnotifications, hash)login
totpSecretPhone number (+47) YES YES — 2FA N/ANorwegian residency verification, 2FA (planned)
organizationTaxIdBank (PIB/JIB/OIB)account number YES YES — legally required on invoices N/AAISP balance reading, PISP payment initiation
organizationIbanTransaction data (amount, recipient, currency) YES YES — payment reference N/AService delivery, AML monitoring, Bokføringsloven § 13
contactTaxIdIP (PIB/JMBG/OIB/JIB)address YES YES — VAT law requires buyer tax ID N/ASecurity monitoring, rate limiting, fraud detection
contactIban YESPARTIAL — needed only for payment featuresCollect only when payment active
clientIp (audit log)ID YES YES Session security,management, fraud detectionRetain max 30 days for security entries
userAgentKYC documents (passport, national ID)YESYESHvitvaskingsloven § 12 identity verification
PEP statusYESYESHvitvaskingsloven § 18
Marketing preferences NO NO — not collected Not collected
deviceIdNONOnotno collected Not collectedprocessing

2.3 Lawful Basis

transaction 10,
Processing Activity Lawful Basis Justification
Account managementcreation, identity verification Contract (Art. 6.1.bb) NecessaryRequired tofor provideservice thedelivery
Payment initiation (PISP)Contract (Art. 6.1.b)Core service
InvoiceBank /account expensereading /(AISP) Consent (Art. 6.1.a)PSD2 requires explicit PSU consent
AML/KYC processing Legal obligation (Art. 6.1.cc) ZakonHvitvaskingsloven o§§ PDV4, + Zakon o računovodstvu10-18
VATTransaction calculation and reportingmonitoring Legal obligation (Art. 6.1.cc) MandatoryHvitvaskingsloven under§§ RS/BA/HR tax laws24-25
AuditFraud traildetection Legal obligation + Legitimate interest (Art. 6.1.c + 6.1.ff) AccountingPSD2 lawArt. + fraud detection2
IP addressSecurity logging Legitimate interest (Art. 6.1.ff) Security monitoring, 30-day retention
E-invoice submission (SEF/HR-FISK)Legal obligation —DORA Art. 6.1.c Mandatorysecurity electronic submission
Data retention beyond erasureLegal obligation — Art. 6.1.c10-11 year retention per accounting lawrequirement

3. Data Subjects & Categories of Data

3.1 Data Subject Groups

target:10,000Year
Group Description Estimated Volume Vulnerability Level
BusinessRegistered owners / adminsusers SMBAdults owners(18+) usingresiding Bilkoin Norway, all backgrounds 1-10TBD per(launch organization Low
AccountantsProfessional accountants on client accounts1-5 per organizationLow
EmployeesSubmitting expense claims via employer's accountVariable1) Low-Medium
CounterpartiesMerchants Customers/suppliersLegal appearingentities onregistering invoicesfor QR payment acceptance ExternalTBD to(launch Bilkotarget: 500 — Year 1)Low
Payment recipientsPersons abroad receiving remittancesTBD Low (financialdata riskminimized if breached)name + account only)

3.2 Personal Data Categories

+2
Category Data Elements Sensitivity ClassificationRetention
ContactIdentity Name,Full email,name, phonefødselsnummer, date of birth StandardHigh (L4 for fødselsnummer) L35 Confidentialyears after account closure (hvvl. §30)
AuthenticationContact bcrypt(password),Email, TOTPphone secretnumber HighStandard (L3) L4Duration Restricted
Tax identityPIB, JMBG, OIB, JIBHighL4 Restrictedyears
Financial InvoiceBank amounts,account IBAN,number, bankbalance transactions(AISP), transaction history High (L3-L4) L35 Confidentialyears (Bokføringsloven)
KYC/AMLIdentity documents, PEP status, risk profileHigh (L4)5 years after account closure (hvvl. §30)
Behavioral / Audit Transaction patterns, device ID, IP address, action timestamps, old/new valuesaddress Standard (L3) L212-24 Internalmonths (security logs), 5 years (AML)
AttachmentsBiometric ReceiptNone PDFs,collected invoicedirectly attachments(BankID handles) Standard-High L3 Confidential

4. Data Processing Purposes & Legal Basis

Processing Purpose Personal Data Used Legal Basis Retention Period
User registration and authentication Name, fødselsnummer, email, passwordHash, totpSecretphone Contract (Art. 6.1.b) UntilDuration account+ deletion2 years
InvoiceBankID creationSCA and deliveryverification orgName, fødselsnummer (via BankID)Contract + Legal obligationSession only
AISP bank balance readingBank account number, balanceConsent (Art. 6.1.a)Until consent withdrawn
PISP payment initiationBank account, amount, recipient detailsContract (Art. 6.1.b)5 years (Bokføringsloven)
Remittance — cross-border transferSender name, tax ID, contactrecipient name/taxaccount, ID/address,amountContract (Art. 6.1.b)5 years
KYC identity verificationFull identity data, documents, PEP statusLegal obligation (Art. 6.1.c) — hvvl. §§ 10-185 years (hvvl. §30)
Transaction monitoring (AML)Transaction data, patterns, amounts Legal obligation (Art. 6.1.c) — hvvl. §§ 24-25 10 years (RS) / 11 years (HR/BA RS entity)
VAT calculationInvoice amounts, tax rates, tax IDsLegal obligation (Art. 6.1.c)10-115 years
ExpenseFraud managementdetection Amounts,Transaction descriptions,patterns, receiptIP, imagesdevice ID LegalLegitimate obligationinterest (Art. 6.1.c)f) 10-112 years
FinancialSecurity reportinglogging AllIP, financialuser_id, action, timestampLegitimate interest (Art. 6.1.f)12 months auth logs, 24 months security
Suspicious Transaction Reporting (EFE)Identity + transaction data Legal obligation (Art. 6.1.c) — hvvl. §26 10-115 years
Audit trailuserId, IP, timestamp, changedFieldsLegal obligation + Legitimate interestFinancial: 10-11 years; IP/security: 30 days
E-invoice (SEF/HR-FISK)Invoice XML with buyer/seller dataLegal obligation (Art. 6.1.c)Per SEF/FINA requirements
Transactional emailemail, invoice PDFContract (Art. 6.1.b)Not stored by Bilko
Data export (portability)All dataGDPR Art. 20 / ZZPL Art. 37On demand

5. Data Flow Mapping

flowchartUser TD DS([DataBankID Subject\nBusiness(SCA user])authentication)
     -->|Registers /Drop CreatesPlatform invoice| COLLECT[Web App\nbilko.io(NorwayVercelAWS EU]EEA)
         COLLECT├── -->|HTTPSRegistration POSTdata Zod validated|PostgreSQL API[ExpressDB API\napi.bilko.io(Norway)
         ├── KYC data → Sumsub (EU EEA) → Drop DB
         ├── AISP: Bank balance → Neonomics → User's bank → Drop dashboard
         ├── PISP: Payment instruction → Neonomics → User's bank → Recipient bank
         │        └── For remittance: → Correspondent bank → Recipient country bank
         ├── Errors → Sentry (EU EEA)
         └── Suspicious transactions → EFE (AltinnRailway EU West]
    API -->|Prisma ORM AES-256| DB[(PostgreSQL\nRailway EU West\nFrankfurt/Paris)]
    API -->|Receipt upload| R2[(Cloudflare R2\nEU region AES-256)]
    DB -->|Append-only| AUDIT[(LoggedAction\nImmutable audit trail)]
    API -->|Invoice email| SG[SendGrid\nEU region]
    API -->|UBL 2.1 XML| SEF[SEF efaktura.gov.rs\nSerbia]
    API -->|UBL 2.1 HR-CIUS| FINA[HR-FISK fina.hr\nCroatia]
    DB -->|On deletion| ANON[Anonymization\nPII removed]
    DB -->|On export| EXPORT[JSON export to data subject]
    ANON --> DB

    style DB fill:#ffcccc,stroke:#cc0000
    style AUDIT fill:#ffe4cc,stroke:#cc6600Norway)

Data processors (GDPR Art. 28):

SCCs
Processor Service Data Shared Country DPA StatusSigned
RailwayBankID Norge AS PostgreSQLIdentity verificationName, fødselsnummerNorway (EEA)Required — planned
SumsubKYC/AML document verificationID documents, biometric livenessEU (EEA)Yes — legal/dpa-sumsub.md
NeonomicsPSD2 AISP/PISPBank account data, payment instructionsEU (EEA)Required — planned
SwanBanking/payment railsTransaction dataEU (EEA)Yes — legal/dpa-swan.md
AWSInfrastructure hosting All accountingdata data(encrypted) EU West(EEA — Frankfurt/Ireland) PendingAWS — sign before launchDPA
VercelSentry FrontendError hostingmonitoring BrowserError requestscontext, user IDs Global / EU edge(EEA) PendingYes — legal/dpa-sentry.md
CloudflareCorrespondent banks CDN,Remittance WAF, R2routing IPSender addresses,name, receiptamount, filesrecipient EUNon-EEA region(per corridor) Pending
SendGridTransactional emailEmail, invoice PDFsEUPendingrequired

6. Risk Assessment Matrix

6.1 Risk Scoring Scale

ScoreLikelihoodSeverity
1Remote — unlikely to occurNegligible — minimal impact
2Unlikely — exceptional circumstancesLimited — short-term, minor inconvenience
3Possible — could occurSignificant — real impact on rights
4Likely — will probably occurSevere — serious impact on rights and freedoms

Risk Score = Likelihood (1-5) × Severity (1-5).| ScoreLow: 1-6:4 Low;| 7-12:Medium: Medium;5-8 | High: 9-12 | Critical: 13-19: High; 20-25: Critical.16

6.2 RisksRisk to Data Subjects

nosecondary Manualcomplaint IP
Risk ID Risk to Data Subjects Likelihood Severity Score Existing Controls Residual Risk
R1 Unauthorized access to financial data (tax IDs, IBAN, invoice amounts)breach) 2 54 108 TLS 1.3, AES-256,bcrypt, RBAC,JWT org-scopedhttpOnly, queriesparameterized SQL, session revocation MEDIUM
R2 TaxData IDbreach (PIB/JMBG/OIB/JIB)exposing theftPII enablingor identity fraudfødselsnummer 2 54 108 L4Encryption Restricted,at RBAC,rest noplanned, JWTaccess exposure, bcryptcontrols MEDIUM
R3 Cross-tenantUnlawful profiling through transaction data133Purpose limitation, data accessminimization, (IDOR) 2 510org-scoped WHERE on all queries, UUID PKsuse LOW (after mitigation)
R4 InvoiceThird-country transfer without adequate protection (remittance corridors)339SCCs planned, data exposureminimization to(name wrong+ partyaccount only in transfer)HIGH → MEDIUM with TIA
R5False positive — legitimate transaction blocked by AML rules2 2 4 8 RBAC,review org-scope,within input24h, validation MEDIUM
R5Financial data manipulation (tampered invoices)2510Immutable LoggedAction, RBAC delete permissionshandling LOW (after mitigation)
R6 PIIData retained beyond necessarylegal periodrequirement224Automated deletion planned Phase 2LOW
R7BankID session compromise via phishing/MitM144BankID security (handled by BankID Norge AS), session timeoutLOW
R8Third-country authorities accessing data via remittance partners 2 3 6 Soft deleteSCCs + anonymization;TIA financial+ data by lawLOW
R7Cross-border transfer (RS/BA data to EU) without protection339Railway EU West; ZZPL Art. 65; data stays in EEAminimization MEDIUM
R8User unable to exercise erasure (locked by retention law)326Clear policy in privacy notice; PII anonymizedLOW
R9 ReceiptIdentity withfraud sensitive datasomeone (medicalimpersonating receipts) exposeduser 236Encrypted R2 storage; RBAC accountant+ accessLOW
R10Audit log IP retention enabling tracking221 4 30-day4 BankID retentionLevel forHigh security;(eIDAS), longerNorwegian forBankID financialonly LOW
R11SEF/HR-FISK state submission122Legal obligation — mandated by lawACCEPTABLE

7. Mitigation Measures

Risk ID Mitigation Measure Owner Deadline Status
R1 Field-level AES-256-GCM encryption for tax IDs and IBAN at application layerfødselsnummer Engineering Phase 2 Planned
R1 SentryAWS errorKMS trackingkey +management Railwayfor anomalydatabase monitoringencryption keys Platform Phase 12 Planned
R2 TaxPostgreSQL IDswith L4TDE Restricted(Transparent Data neverEncryption) invia JWT,AWS never in logsRDS EngineeringPlatform Phase 12 DesignedPlanned
R3R2 IntegrationPenetration tests:test cross-tenantbefore requestsproduction must return 403launch EngineeringSecurity Phase 1Pre-launch Planned
R4 VitestSCCs RBAC tests onwith all protectedremittance endpointscorridor correspondent banks EngineeringLegal Phase 12 Planned
R5R4 LoggedActionTransfer PostgreSQLImpact triggerAssessments per append-only,destination no DELETEcountry EngineeringDPO/Legal Phase 1Designed
R7Privacy notice states Railway EU West data residency; ZZPL Art. 65 transfer basisLegal/DPOPhase 12 Planned
R7R4 VerifyMinimize Railwaytransferred regiondata =(name, EUaccount, Westamount beforeONLY launch— no fødselsnummer) PlatformEngineeringMVPImplemented
R6Automated data retention + deletion jobs (5-year AML, 2-year other)Engineering Phase 12 Planned
R8 PrivacyTIA noticefor explainshigh-risk legalcorridors retention(Pakistan, basisTurkey, clearlySerbia, Bosnia) Legal/DPODPO/Legal Phase 12 Planned
R9R2 files accessible only to org members with accountant+ roleEngineeringPhase 1Designed

Residual risk conclusion:after mitigation: All residual risks areassessed as LOW or MEDIUM. No CRITICALHIGH or HIGHCRITICAL residual risks.risks Processing may proceed subject to DPO approval andafter Phase 12 mitigations beingare implemented before first paying customer.implemented.

DPO Conclusion: ☐ Acceptable — proceed | ☐ Conditional — pendingProcessing Phasemay 1proceed mitigationsfor |MVP (no Escalatelive transactions). Prior to supervisorylive authoritytransactions: BankID SCA required, KYC implemented, SCCs in place, DPO appointed.


8. DPO Consultation Record

DPO Name: TBD ([email protected])— DPO appointment required before Phase 2 launch Consultation Date: ToTBD beDPO scheduledInput: beforePending first paying customerappointment

DPO Input:

Recommendation
(required

[Tobefore belive completed after DPO appointment]

DPO Recommendation:transactions):

  • Approved — risks are acceptable and adequately mitigated
  • Conditional approval — subject to implementing Phase 12 mitigations
  • Rejected — requires redesign required
  •  Escalate to supervisory authority

DPO Signature: _________________________ Date: _____________


9. Supervisory Authority Consultation

Consultation Required: NO — based on current risk assessment (pendingall DPOresidual review)risks LOW-MEDIUM after mitigation) Reason:Basis: GDPR Art. 35(7) — Residual risks after mitigations are acceptable. No CRITICALprior orconsultation HIGHwith residualDatatilsynet risks. MEDIUM risks standard for cloud accounting SaaS.required.

Monitoring: If requiredPhase 2 relevantimplementation authoritiesreveals bynew jurisdiction:risks (e.g., from real-world transaction data), this assessment will be reviewed and Datatilsynet consultation may be required.


10. DPIA Review Schedule

Next scheduled review: 2027-02-2312 (annual) orOR when:when any of the following occurs:

  • NewBankID countryintegration launchimplemented (RS Phase 2,2)
  • HR
  • Live PhasePSD2 2,AISP/PISP BAtransactions Phase 3)commenced
  • New governmentremittance integrationcorridors (SEF,added
  • HR-FISK,
  • Sumsub CPF)or KYC vendor changed
  • Data breach orincident near-missrelated to this processing
  • NewChange datain categoriesapplicable Norwegian or processorsEU regulations
  • RegulatoryDORA changesimplementation in Norway (ZZPLexpected amendment,2026 BiH reform, GDPR updates)H2)

Review Owner: DPO ([email protected])once appointed)

Review Log:

Date Reviewer Changes Made Outcome
2026-02-2312 Compliance ArchitectAgent (ALAI) Initial DPIA (legal/dpia-vurdering.md)Draft
2026-02-23Security Architect (ALAI)English compliance template format Draft — awaiting DPO review

Approval

Role Name Date Signature
Author ComplianceALAI ArchitectSecurity Team 2026-02-23
DPO TBD — appointment required
EngineeringProcessing LeadOwner Alem Bašić (CEO/CISO)
Legal Counsel TBD
CEOManagement Alem Bašić