AI Features (Priority Order)
AI Features (Priority Order)
Overview
Plock is AI-native — not AI-bolted-on. Every data model is designed with AI querying in mind. The AI layer runs continuously; warehouse workers are alerted, not asked to check.
Target user for AI: A warehouse worker with dirty gloves asking var finns SKU-X on a cracked phone screen — not an analyst building pivot tables.
Language: Swedish first. Short, direct responses. Action-oriented. Mobile-friendly.
Priority 1 — Plock AI Chat (Launch)
Type: LLM natural language interface Model: Claude API (claude-sonnet-4-5) Language: Swedish
What it does
- Answer warehouse questions in natural language Swedish
- Execute actions with single confirmation (move stock, reserve, assign pick)
- Access real-time inventory, orders, performance data
- Multi-turn conversation with warehouse context injected
Example queries
- Hur manga enheter av SKU-1234 har vi? — live stock count + trend
- Vilka ordrar ar forsenade idag? — list with root cause
- Flytta 50 enheter fran A-01-01 till B-02-03 — confirmation + action
Architecture
- System prompt includes: warehouse schema snapshot, org context, user role, current time
- Function calling for write operations (move, reserve, assign)
- Organization data never sent raw to Claude — only sanitised context
- Response target: less than 3 seconds
Priority 2 — Smart Picking (Launch)
Type: Route optimisation Engine: OR-Tools (Google) — VRP/TSP solver Reduction target: 30-70% travel time
What it does
- Automatically generates optimal pick routes when orders are released
- Groups orders into picking waves based on zone, carrier cutoff, priority
- Outputs sequential bin list on mobile scanner
- No configuration required — runs on every order release
How it works
- Order released — ML microservice receives order + bin locations
- OR-Tools VRP solver computes shortest path across warehouse zones
- Optimised pick list returned to mobile app in under 2 seconds
- Worker follows sequence — no backtracking
ROI
- Industry data: 30-70% of warehouse time is walking (not picking)
- Conservative 20% efficiency gain = 8,800 SEK/month per worker saved
Priority 3 — Anomaly Detection (Launch)
Type: Statistical detection on inventory transactions Algorithms: Z-score + isolation forest (scikit-learn) Trigger: Real-time, on every transaction
What it detects
- Sudden stock drops (theft, mispick, data error)
- Unusual pick rates (demand spike or data entry error)
- Inventory discrepancy after goods receipt
- Carrier label printed but no scan out (lost shipment risk)
Alert flow
- Transaction recorded — Python microservice analyses against rolling baseline
- Z-score above 3 sigma or isolation forest flags as outlier — alert created
- Warehouse manager receives push notification + AI chat message
- Manager confirms or dismisses — feedback improves model
Priority 4 — Demand Forecasting (Month 6)
Type: Time-series forecasting Models: XGBoost + Prophet (Facebook) Input: Order history (minimum 90 days)
What it does
- Predicts demand per SKU for next 7/14/30 days
- Generates reorder recommendations with suggested quantity and timing
- Adjusts for seasonality (Swedish calendar events, e-commerce peaks)
- Accessible in AI Chat: Vad ska vi bestalla hem nasta vecka?
Priority 5 — Smart Slotting (Month 6)
Type: ML-based placement recommendations Input: Pick frequency, order affinity, SKU dimensions
What it does
- Recommends optimal bin locations for each SKU based on pick frequency
- Groups frequently co-picked SKUs near each other (affinity slotting)
- Identifies slow-movers in prime locations and suggests moves
- Presented as actionable task list, not a forced migration
Priority 6 — Labor Planning (Month 12)
Type: Shift optimisation Constraints: Swedish labour law (Arbetstidslagen)
What it does
- Predicts staffing needs based on demand forecasts
- Generates compliant shift schedules (max hours, breaks, rest periods)
- Suggests overtime or temp worker needs 1-2 weeks in advance
- Integrates with order volume forecasts from Demand Forecasting module
AI Cost Model (per customer)
| Feature | Est. cost/month (Growth plan) |
|---|---|
| Plock AI Chat (1,000 queries/month) | ~45 SEK (Claude Sonnet pricing) |
| Smart Picking (10,000 optimisations) | ~5 SEK (OR-Tools compute) |
| Anomaly Detection (100K transactions) | ~10 SEK (Python microservice) |
| Total AI cost per Growth customer | ~60 SEK/month |
| Growth plan revenue | 2,990 SEK/month |
| AI cost as % of revenue | ~2% |