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Disaster Recovery Plan

Disaster Recovery Plan

Project: Drop Version: 0.1.0 Date: 2026-02-23 Author: Platform Architect (AI) Status: In Review Reviewers: Alem Bašić (CEO)

Document History

Version Date Author Changes
0.1 2026-02-23 Platform Architect (AI) Compiled from DR-RUNBOOK.md + infrastructure analysis

1. Business Continuity Overview

This plan documents procedures to recover Drop services following a disaster event (infrastructure failure, data corruption, security breach, or total region outage). Drop is a PSD2 pass-through payment application — it never holds customer funds, so there is no risk of customer money being lost due to Drop infrastructure failure. The primary recovery concern is service availability and data integrity.

Plan Owner: Alem Bašić (CEO), [email protected], +47 40 47 42 51 Plan Reviewer: John (AI Director), Slack #drop-alerts Last Tested: TBD — initial DR drill not yet conducted Next Scheduled Test: Q2 2026 (App Runner restart + RDS snapshot restore)

Disaster types covered:

  • App Runner service failure or crash
  • RDS database failure or data corruption
  • Security incident (unauthorized access, credential compromise)
  • Full region outage (eu-west-1)
  • Catastrophic application failure (bad deployment)

2. RPO / RTO Targets Per Service Tier

Tier Description RPO RTO Drop Services
Tier 1 — Critical Core user-facing services 5 minutes (PITR) 30 minutes Auth (BankID), transactions (remittance + QR), health endpoint
Tier 2 — Important Supporting features 24 hours (snapshot) 1 hour Merchant dashboard, notifications, transaction history
Tier 3 — Standard Background / admin 24 hours 24 hours Audit logs, AML alerts, complaint records

3. Service Tier Classification

Service Tier Justification
BankID authentication 1 Users cannot transact without login
Remittance API (/api/transactions/remittance) 1 Core revenue feature
QR payment API (/api/transactions/qr-payment) 1 Core revenue feature
Bank account read (AISP) 1 Required for payment initiation
Health endpoint (/api/health) 1 Monitoring dependency
Transaction history 2 UX degraded, no blocking issue
Merchant dashboard 2 Merchant ops impacted
Notifications 2 UX degraded
Audit log 3 Compliance — retained, not real-time
AML alerts 3 Reviewed periodically, not real-time

4. Infrastructure Overview

Production

  • Service: AWS App Runner
  • Region: eu-west-1 (Ireland)
  • Service ARN: arn:aws:apprunner:eu-west-1:324480209768:service/drop-web/8e45b0d335304487a1880f4e32d6aeec
  • Service URL: https://9ef3szvvsb.eu-west-1.awsapprunner.com
  • ECR Repository: 324480209768.dkr.ecr.eu-west-1.amazonaws.com/drop-web

Database (Production)

  • RDS Instance: drop-db
  • Endpoint: drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com:5432
  • DB Name: dropapp
  • DB User: dropuser
  • Backup Strategy: Automated daily snapshots, 7-day retention
  • Backup Window: 23:24–23:54 UTC daily
  • PITR: Enabled (5-minute granularity)

Staging

  • Platform: Fly.io, region arn (Stockholm)
  • App Name: drop-staging
  • Database: SQLite ephemeral volume — no automated backup

5. Backup Strategy

Production RDS PostgreSQL

  • Automated Snapshots: Daily at 23:24 UTC
  • Retention Period: 7 days
  • Point-in-Time Recovery (PITR): Enabled — any point within last 7 days, 5-minute granularity
  • Manual Snapshots: Created before every major deployment or migration
  • Snapshot verification: Run quarterly

ECR Docker Images

  • All pushed images retained in ECR repository
  • Rollback capability: Redeploy any previous image tag via aws apprunner start-deployment
  • Lifecycle policy: Delete untagged images after 7 days, keep last 10 tagged releases

Staging (Fly.io)

  • No automated backup — ephemeral SQLite storage
  • Manual backup procedure:
    flyctl ssh console -a drop-staging
    sqlite3 /app/data/drop.db ".backup /app/data/backup-$(date +%Y%m%d).db"
    

6. Recovery Procedures

Scenario 1: App Runner Service Down

Symptoms:

  • BetterStack alert: Drop Health Check is DOWN
  • Slack #drop-ops: critical alert
  • App Runner service status not RUNNING

Investigation:

# Check service status
aws apprunner describe-service \
  --service-arn arn:aws:apprunner:eu-west-1:324480209768:service/drop-web/8e45b0d335304487a1880f4e32d6aeec \
  --region eu-west-1

# View recent logs (last 10 minutes)
aws logs tail /aws/apprunner/drop-web/8e45b0d335304487a1880f4e32d6aeec/application \
  --follow --since 10m --region eu-west-1

# Check deployment history
aws apprunner list-operations \
  --service-arn arn:aws:apprunner:eu-west-1:324480209768:service/drop-web/8e45b0d335304487a1880f4e32d6aeec \
  --region eu-west-1

Recovery Option A: Restart (preferred)

aws apprunner start-deployment \
  --service-arn arn:aws:apprunner:eu-west-1:324480209768:service/drop-web/8e45b0d335304487a1880f4e32d6aeec \
  --region eu-west-1

RTO: 5–10 minutes | RPO: 0 (no data loss)

Recovery Option B: Rollback to previous image

# List recent ECR images
aws ecr describe-images \
  --repository-name drop-web \
  --region eu-west-1 \
  --query 'sort_by(imageDetails,&imagePushedAt)[-5:]'

# Update App Runner image tag via console or update the deployment workflow
# Then trigger new deployment

RTO: 15–20 minutes | RPO: 0 (no data loss)


Scenario 2: RDS Database Failure

Symptoms:

  • /api/health returns {"status":"down"} (HTTP 503)
  • BetterStack + Slack alerts fire
  • App Runner logs show connection timeout to RDS

Investigation:

# Check RDS status
aws rds describe-db-instances \
  --db-instance-identifier drop-db \
  --region eu-west-1 \
  --query 'DBInstances[0].DBInstanceStatus'

# Check available snapshots
aws rds describe-db-snapshots \
  --db-instance-identifier drop-db \
  --region eu-west-1 \
  --query 'DBSnapshots[?SnapshotType==`automated`] | sort_by(@, &SnapshotCreateTime)[-5:]'

# Check events
aws rds describe-events \
  --source-identifier drop-db \
  --source-type db-instance \
  --region eu-west-1 --duration 60

Recovery Option A: Restore from automated snapshot

LATEST=$(aws rds describe-db-snapshots \
  --db-instance-identifier drop-db --region eu-west-1 \
  --query 'DBSnapshots[?SnapshotType==`automated`]|sort_by(@,&SnapshotCreateTime)[-1].DBSnapshotIdentifier' \
  --output text)

aws rds restore-db-instance-from-db-snapshot \
  --db-instance-identifier drop-db-restored \
  --db-snapshot-identifier $LATEST \
  --db-instance-class db.t4g.micro \
  --region eu-west-1

aws rds wait db-instance-available --db-instance-identifier drop-db-restored --region eu-west-1

# Update DATABASE_URL in App Runner environment with new endpoint
NEW_EP=$(aws rds describe-db-instances --db-instance-identifier drop-db-restored \
  --query 'DBInstances[0].Endpoint.Address' --output text --region eu-west-1)

RTO: 30 minutes | RPO: 24 hours (last snapshot)

Recovery Option B: Point-in-Time Recovery (PITR)

aws rds restore-db-instance-to-point-in-time \
  --source-db-instance-identifier drop-db \
  --target-db-instance-identifier drop-db-pitr \
  --restore-time $(date -u -d '1 hour ago' '+%Y-%m-%dT%H:%M:%SZ') \
  --db-instance-class db.t4g.micro \
  --region eu-west-1

RTO: 30 minutes | RPO: 5 minutes (PITR granularity)


Scenario 3: Data Corruption

Symptoms:

  • Application reports data inconsistencies
  • User-reported missing or incorrect transactions
  • Audit log shows unexpected DELETE/UPDATE operations

Investigation:

# Check for soft-deleted users
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "SELECT COUNT(*) FROM users WHERE deleted_at IS NOT NULL;"

# Check recent suspicious audit log entries
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "SELECT * FROM audit_log WHERE action IN ('DELETE','UPDATE') ORDER BY timestamp DESC LIMIT 50;"

Recovery: Selective restore from clean snapshot (see Scenario 2 recovery steps) + merge affected tables.

RTO: 1–2 hours (selective) | RPO: Depends on snapshot age


Scenario 4: Full Region Outage (eu-west-1)

Current State: No automated cross-region failover. Manual failover to eu-north-1 (Stockholm) required.

Investigation:

  • Check AWS Health Dashboard: https://health.aws.amazon.com/health/status
  • Verify RDS snapshot accessibility from eu-west-1

Manual Failover to eu-north-1:

# 1. Copy latest RDS snapshot to eu-north-1
LATEST=$(aws rds describe-db-snapshots --db-instance-identifier drop-db --region eu-west-1 \
  --query 'DBSnapshots[?SnapshotType==`automated`]|sort_by(@,&SnapshotCreateTime)[-1].DBSnapshotIdentifier' \
  --output text)

aws rds copy-db-snapshot \
  --source-db-snapshot-identifier arn:aws:rds:eu-west-1:324480209768:snapshot:$LATEST \
  --target-db-snapshot-identifier drop-db-failover-$(date +%Y%m%d) \
  --region eu-north-1

# 2. Restore RDS in eu-north-1
aws rds restore-db-instance-from-db-snapshot \
  --db-instance-identifier drop-db-failover \
  --db-snapshot-identifier drop-db-failover-$(date +%Y%m%d) \
  --db-instance-class db.t4g.micro \
  --region eu-north-1

# 3. Create ECR repository in eu-north-1 and push latest image
# 4. Create App Runner service in eu-north-1
# 5. Update DNS when getdrop.no is active

RTO: 2–4 hours (manual) | RPO: Up to 24 hours (last snapshot)


Scenario 5: Security Incident

Symptoms:

  • Suspicious audit log entries
  • Unauthorized access attempts
  • AML alerts triggered for unusual activity
  • Sumsub KYC bypass attempt

Investigation:

# Check audit log for recent suspicious activity
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "SELECT * FROM audit_log WHERE timestamp > NOW() - INTERVAL '24 hours' ORDER BY timestamp DESC;"

# Check AML alerts
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "SELECT * FROM aml_alerts WHERE status = 'open' OR created_at > NOW() - INTERVAL '24 hours';"

# Check CloudTrail for AWS API activity
aws cloudtrail lookup-events \
  --lookup-attributes AttributeKey=ResourceName,AttributeValue=drop-db \
  --region eu-west-1 --max-results 50

Containment:

# 1. Revoke compromised sessions immediately
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "UPDATE sessions SET revoked = 1 WHERE user_id IN (SELECT user_id FROM aml_alerts WHERE status = 'open');"

# 2. Disable affected users
psql -h drop-db.czu2qe4quy4v.eu-west-1.rds.amazonaws.com -U dropuser -d dropapp \
  -c "UPDATE users SET kyc_status = 'rejected' WHERE id IN (SELECT user_id FROM aml_alerts WHERE severity = 'critical');"

# 3. Rotate database credentials
aws rds modify-db-instance \
  --db-instance-identifier drop-db \
  --master-user-password <new-password> \
  --apply-immediately --region eu-west-1

# 4. Take forensic snapshot
aws rds create-db-snapshot \
  --db-instance-identifier drop-db \
  --db-snapshot-identifier drop-db-incident-$(date +%Y%m%d-%H%M) \
  --region eu-west-1

# 5. Rotate JWT_SECRET (invalidates all sessions)
# Generate: openssl rand -base64 48
# Update in AWS Secrets Manager + redeploy App Runner

Post-containment:

  1. Analyze audit logs — identify scope of breach
  2. File STR (Suspicious Transaction Report) if financial crime suspected
  3. Notify Finanstilsynet if user PII compromised (GDPR requirement, 72-hour window)
  4. User communication if required by GDPR Art. 34

RTO: Immediate containment (session revocation) / 24–48 hours full investigation


7. RTO / RPO Summary

Scenario RTO RPO
App Runner restart 5–10 minutes 0 (no data loss)
App Runner rollback 15–20 minutes 0 (no data loss)
RDS snapshot restore 30 minutes 24 hours (daily snapshot)
RDS PITR restore 30 minutes 5 minutes
Full region failover (eu-west-1) 2–4 hours 24 hours
Security incident containment Immediate (session revocation) 0 (logs preserved)

8. Contacts

Role Name Contact
Primary Incident Owner Alem Bašić (CEO) [email protected] / +47 40 47 42 51
AI Operations John (AI Director) Slack #drop-alerts
AWS Support AWS Premium support via AWS Console
Fly.io Support (staging) Fly.io [email protected]
Sumsub Support Sumsub [email protected]
BankID Support Vipps MobilePay (BankID operator) Per contract

9. Runbook Maintenance

Review Schedule

  • Quarterly review: Verify all ARNs, endpoints, and commands still valid
  • After any incident: Update with lessons learned
  • Before major releases: Verify backup and rollback procedures work

Test Schedule

  • Q2 2026: Full DR drill — App Runner restart + RDS snapshot restore to temp instance
  • Quarterly: App Runner rollback test
  • Monthly: Verify automated RDS snapshot creation

Change Log

Date Change Author
2026-02-23 Initial version from DR runbook + infra analysis Platform Architect (AI)


Approval

Role Name Date Signature
Author Platform Architect (AI) 2026-02-23
Reviewer
Approver Alem Bašić