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Financial Overview

Financials Framework

Version: 1.0 Last Updated: 2026-01-28 Owner: Alem Basic Prepared by: John (Director)


Executive Summary

Financial structure, budget allocation, revenue streams, cost centers, 50% charity commitment, and investment strategy. Clear money flow, transparent accounting, and sustainable growth.

Key Principle: Profitable, sustainable, generous. Build a business that makes money AND gives back.


1. Revenue Streams

1.1 LumisCare (SaaS — Primary Revenue)

Model: Monthly recurring subscriptions

Pricing Tiers:

Tier Price Includes Target Customer
Starter $49/month Up to 50 patients, basic scheduling, documentation Solo operators, new agencies
Professional $99/month Up to 200 patients, Vapi voice, analytics, compliance Small agencies (5-20 caregivers)
Enterprise $199/month Unlimited patients, custom integrations, priority support, dedicated onboarding Growing agencies (20+ caregivers)

Discounts:

  • Annual billing: 20% off (2 months free)
  • Non-profit agencies: 10% off
  • Beta users (first 20): 50% off for 6 months

Revenue Projections:

Timeframe Customers Avg Price MRR ARR
Month 6 10 $99 $990 $11,880
Month 12 50 $99 $4,950 $59,400
Month 18 100 $99 $9,900 $118,800
Month 24 200 $120 (mix) $24,000 $288,000

Assumptions:

  • 30% trial-to-paid conversion
  • 5% monthly churn
  • 70% Starter, 25% Professional, 5% Enterprise
  • Average customer lifetime: 20 months

Key Metrics:

  • Customer Acquisition Cost (CAC): Target < $500
  • Lifetime Value (LTV): Target > $2,000
  • LTV/CAC Ratio: Target > 3:1
  • Payback Period: Target < 6 months

1.2 Bosnian Payment App (Future Revenue)

Model: Transaction fees + premium features

Revenue Sources:

Source Rate Notes
Merchant transaction fee 0.5-1.5% Lower than card networks (2-3%)
P2P instant transfer 0.20 KM Free standard, paid instant
Bill payment fee 0.50-1.00 KM Utility bills, telecom top-ups
Bank integration license Annual fee (TBD) Per-bank API access
Data insights TBD Anonymized transaction data (Phase 2+)

Revenue Projections (Year 2+):

Users Avg Transaction/User/Month Volume/Month Revenue (1% fee) MRR
10,000 5 50,000 txns × 20 KM = 1M KM 10,000 KM ~€5,000
50,000 5 250,000 txns × 20 KM = 5M KM 50,000 KM ~€25,000
100,000 10 1,000,000 txns × 20 KM = 20M KM 200,000 KM ~€100,000

Timeline: GA launch Month 12+, meaningful revenue Month 18+

1.3 Crypto Trading (Secondary Income)

Model: Active trading for capital appreciation

Capital: $10,000 (approved by Alem 2026-01-28)

Strategy:

  • 30% USDC reserve
  • 20% ETH, 15% BTC, 10% SOL, 10% BNB
  • 5% alt coins, 5% meme coins, 5% swing trading
  • -5% stop-loss, +8-10% take-profit

Target ROI: 5%+ monthly (conservative), 60%+ annually

Revenue Contribution: Minor (not primary business), used to fund operations or reinvest.


2. Cost Structure

2.1 Cost Centers

Infrastructure & Hosting

Category Monthly Notes
AWS (LumisCare) $500-2,000 Scales with users (ECS, RDS, S3, CloudFront)
Vapi voice AI $100-500 Per usage (voice-to-assessment)
Monitoring (Datadog, PagerDuty) $100-300 Infrastructure monitoring, on-call
CDN & DNS $50-100 CloudFront, Route53
Total Infrastructure $750-2,900/month

SaaS Tools & Software

Tool Monthly Purpose
Stripe 2.9% + $0.30/txn Payment processing
Intercom / Crisp $50-200 Customer support chat
Jira / Linear $50-100 Project management
Apollo.io $100 Sales outreach
LinkedIn Sales Navigator $80 Sales prospecting
Notion $10-50 Documentation
Auth0 / Clerk $50-200 Authentication
GitHub Free-$50 Code repository
Total SaaS $390-780/month

Development Services (SnowIT ↔ Fast Constructions)

Model: Fast Constructions pays SnowIT for development services.

Options:

Option A: Revenue Share

  • SnowIT receives 50% of Fast Constructions revenue
  • Example: $1,000 MRR → $500 to SnowIT, $500 to Fast Constructions
  • Pros: Aligned incentives, SnowIT shares upside
  • Cons: Variable income for SnowIT, complex accounting

Option B: Fixed Monthly Retainer

  • SnowIT receives $3,000-$10,000/month (market rate for BiH dev team)
  • Pros: Predictable, simple, easier for tax/transfer pricing
  • Cons: Not aligned with revenue growth

Option C: Hybrid

  • Base retainer ($2,000/month) + 25% revenue share
  • Pros: Balanced, some predictability + upside
  • Cons: Still complex accounting

Recommendation: Start with Option B (Fixed Retainer) — $5,000/month to SnowIT. Simpler for early stage.

Documented in Development Services Agreement (see LEGAL-STRUCTURE.md).

Marketing & Sales

Category Monthly Notes
Cold outreach tools $200 Apollo, LinkedIn
Advertising (Google, Facebook) $500-2,000 Scale with revenue
Content creation $200-500 Blog, videos (mostly internal)
Conferences / events $0-1,000 Occasional
Total Marketing $900-3,700/month

Professional Services

Service Frequency Cost Notes
Accountant (US) Monthly or quarterly $200-500/month Tax filing, bookkeeping
Accountant (BiH) Quarterly $100-300/quarter SnowIT accounting
Lawyer As needed $200-400/hour Contracts, IP, compliance
Patent attorney One-time + ongoing $3K-6K (provisional), $50K-110K (full) File within 60 days
Total Professional Services $300-1,000/month (average)

Insurance

Type Annual Monthly
Cyber liability $2,000-5,000 $170-420
Professional liability (E&O) $1,500-3,000 $125-250
General liability $500-1,000 $40-85
Total Insurance $4,000-9,000/year $335-755/month

Team Compensation (SnowIT)

Current: All agents are virtual (no direct cost to Alem yet).

Future (if hiring real humans):

Role Salary (BiH market) Annual Cost
Senior Developer (BiH) €2,000-3,000/month €24K-36K
Junior Developer (BiH) €1,000-1,500/month €12K-18K
QA Engineer (BiH) €1,500-2,500/month €18K-30K
DevOps (BiH) €2,500-4,000/month €30K-48K
US Sales Rep (part-time) $3,000-5,000/month $36K-60K

Note: Currently deferred. Agents (virtual) have no direct cost. Asmir (SnowIT partner) may hire real humans when revenue supports it.

2.2 Total Burn Rate (Early Stage)

Before meaningful revenue:

Category Monthly Low Monthly High
Infrastructure $750 $2,900
SaaS tools $390 $780
Development (SnowIT payment) $5,000 $5,000
Marketing $900 $3,700
Professional services $300 $1,000
Insurance $335 $755
Total Burn $7,675/month $14,135/month

Average: ~$10,000/month burn in early stage (pre-revenue)

Runway: Depends on capital available.

  • If $60K available → 6 months runway (at $10K/month burn)
  • If $100K available → 10 months runway

Break-even target: 100 customers × $99/month = $9,900 MRR (covers $10K/month burn)


3. Capital Allocation

3.1 Current Capital

Trading Capital: $10,000 (allocated to Nick for crypto trading)

Operating Capital: TBD (Alem to clarify)

Questions for Alem:

  • How much operating capital is available for LumisCare?
  • Should we raise external funding (angel, seed) or bootstrap?
  • What is acceptable burn rate before break-even?

3.2 Funding Strategy

Option A: Bootstrap

  • No external investors
  • Grow slowly with revenue
  • Pros: Full control, no dilution
  • Cons: Slower growth, limited capital

Option B: Angel / Seed Round

  • Raise $100K-500K from angels or small VCs
  • Pros: Faster growth, capital for marketing and team
  • Cons: Dilution (10-20%), investor expectations

Option C: Grants & Credits

  • Apply for Google for Startups ($100K-$350K GCP credits)
  • Apply for AWS Activate ($5K-$100K credits)
  • Healthcare innovation grants
  • Pros: No dilution, free resources
  • Cons: Application process, limited to credits (not cash)

Recommendation: Start with Option C (Grants) + Option A (Bootstrap), raise Option B only if growth justifies it.

Action Items:

  • Apply to Google for Startups (John prepares, Alem approves)
  • Apply to AWS Activate
  • Research healthcare innovation grants (Selma)

3.3 Investment Strategy (Trading)

Capital: $10,000 (approved)

Allocation (Target):

  • 30% USDC (reserve): $3,000
  • 20% ETH: $2,000
  • 15% BTC: $1,500
  • 10% SOL: $1,000
  • 10% BNB: $1,000
  • 5% alt coins: $500
  • 5% meme coins: $500
  • 5% swing trading: $500

Risk Management:

  • -5% stop-loss on all positions (auto-sell if loss exceeds 5%)
  • +8-10% take-profit targets
  • Max 30% in any single asset
  • Monthly rebalancing

Expected Returns:

  • Conservative: 3-5% monthly ($300-500/month on $10K)
  • Moderate: 5-8% monthly ($500-800/month)
  • Aggressive: 10%+ monthly ($1,000+/month) — higher risk

Use of Profits:

  • 50% reinvested (compound growth)
  • 50% to operating expenses or charity

Responsible: Nick (execution), John (oversight), Alem (strategy approval)


4. Charitable Giving (50% Commitment)

4.1 Policy

Commitment: 50% of all net profits donated to charity.

Which Entity?

  • Fast Constructions (USA) — recommended (tax-deductible in US)
  • OR Alem Basic (individual) — if taking distributions

Net Profit Definition:

  • Revenue - COGS - Operating Expenses - Taxes = Net Profit
  • 50% of Net Profit → Charity
  • 50% of Net Profit → Retained earnings or distributions

Frequency: Annually (easier accounting, better for tax deduction)

Example (Year 1):

  • Revenue: $100,000
  • Expenses: $60,000
  • Net Profit: $40,000
  • Charity: $20,000 (50%)
  • Retained: $20,000 (50%)

4.2 Charity Selection

Focus Areas:

  • Healthcare access (aligned with LumisCare mission)
  • Underserved communities (US and Bosnia)
  • Education (STEM, healthcare training)
  • Disaster relief (if needed)

Criteria:

  • US-registered 501(c)(3) or equivalent
  • Verified via GuideStar, Charity Navigator, or BBB Wise Giving Alliance
  • Transparent financials (>80% of funds to programs, not overhead)
  • Proven impact

Potential Charities:

  • Direct Relief (healthcare access)
  • Partners in Health (underserved communities)
  • Doctors Without Borders (global health)
  • Local BiH charities (if Payment App succeeds)

Decision: Alem selects charities (or delegates to John with approval).

4.3 Transparency & Marketing

Public Commitment:

  • Publish on lumiscare.com/impact (transparency page)
  • "50% of profits → charity. We care about your patients AND your community."
  • Use as marketing differentiator ("Healthcare software that gives back")

Annual Report:

  • "In 2026, we donated $X to [charities]."
  • List charities, amounts, impact
  • Share on LinkedIn, blog, email to customers

Tax Benefits:

  • US: Corporate charitable donations deductible up to 10% of taxable income (C-corp)
  • Bosnia: Limited deductibility (consult accountant)
  • Norway (Alem personal): ~12,000 NOK/year deductible

5. Budget Planning

5.1 Monthly Budget (Early Stage)

Category Budgeted Actual (Month X) Variance
Revenue $990 $X +/- Y%
Expenses
├─ Infrastructure $1,500 $X +/- Y%
├─ SaaS tools $500 $X +/- Y%
├─ Development (SnowIT) $5,000 $X +/- Y%
├─ Marketing $1,000 $X +/- Y%
├─ Professional services $500 $X +/- Y%
├─ Insurance $500 $X +/- Y%
Total Expenses $9,000 $X +/- Y%
Net Profit/(Loss) ($8,010) $X

Budget Owner: John (prepares), Alem (approves)

Review Cadence: Monthly (Monthly Business Review)

Adjustments: John can adjust <10% variance, Alem approves >10% variance.

5.2 Annual Budget (Year 1)

Revenue Target: $59,400 ARR (50 customers × $99/month)

Expense Budget:

Category Annual Notes
Infrastructure $18,000 Scales with users
SaaS tools $6,000
Development (SnowIT) $60,000 $5K/month
Marketing $24,000 Heavy in early months
Professional services $12,000 Includes patent filing
Insurance $6,000
Total Expenses $126,000

Net Loss (Year 1): ~$66,600 (need capital to cover)

Path to Profitability:

  • Break-even: ~100 customers (Month 12-15)
  • Profitable: >100 customers + growing

Funding Needed (Year 1):

  • Operating capital: $70,000 (covers net loss + buffer)
  • Trading capital: $10,000 (already allocated)
  • Total: $80,000

Sources:

  • Alem personal capital
  • Angel investors
  • Grants (Google, AWS)
  • Trading profits (if Nick successful)

6. Financial Reporting

6.1 Monthly Reporting (John → Alem)

By 5th of each month:

P&L (Profit & Loss):

Line Item Current Month Last Month YTD
Revenue $X $Y $Z
COGS $X $Y $Z
Gross Profit $X $Y $Z
Operating Expenses
├─ Infrastructure $X $Y $Z
├─ SaaS tools $X $Y $Z
├─ Development $X $Y $Z
├─ Marketing $X $Y $Z
├─ Professional services $X $Y $Z
├─ Insurance $X $Y $Z
Total OpEx $X $Y $Z
Net Profit/(Loss) $X $Y $Z

Cash Flow:

Category Current Month Last Month
Cash In (revenue) $X $Y
Cash Out (expenses) $X $Y
Net Cash Flow $X $Y
Cash Balance (end of month) $X $Y

Runway: X months (at current burn rate)

Charitable Giving Accrual: $X (50% of net profit YTD, paid annually)

6.2 Quarterly Reporting

Includes:

  • Full P&L, cash flow, balance sheet (if applicable)
  • Customer metrics (MRR, churn, LTV, CAC)
  • Trading performance (ROI, Sharpe ratio)
  • Variance analysis (budget vs actual)
  • Forecast update (next quarter)

Reviewed at Quarterly Planning Meeting.

6.3 Annual Reporting

Includes:

  • Annual financial statements (P&L, balance sheet, cash flow)
  • Tax filings (prepared by accountant)
  • Charitable giving summary (donations made)
  • Performance vs budget
  • Next year budget

Published: Transparency report on lumiscare.com/impact (charity only, not full financials)


7. Tax Strategy

7.1 Tax Jurisdictions

Entity Jurisdiction Tax Type Rate Filing
Fast Constructions (USA) US Federal + State Corporate income tax 21% federal + 0-9% state Quarterly estimated, annual return
SnowIT (Bosnia) Bosnia & Herzegovina Corporate income tax 10% Quarterly or annual
Alem Basic (individual) Norway Personal income tax Progressive (up to ~50%) Annual

7.2 Tax Optimization (Legal)

Strategies:

  • Charitable deductions: 50% of profit → charity (US tax deductible)
  • R&D credits: Apply for R&D tax credits (US, BiH) — software development qualifies
  • Transfer pricing: Document SnowIT → Fast Constructions payment at market rate (avoid tax authority challenges)
  • Depreciation: Depreciate software development costs over time (GAAP/tax rules)
  • Loss carryforward: Year 1 losses offset future profits (US allows carryforward)

Accountants:

  • US: Hire US accountant for Fast Constructions (Q1)
  • BiH: Engage BiH accountant for SnowIT (Q1)
  • Norway: Alem's personal accountant (for distributions)

7.3 Transfer Pricing Documentation

Required: If Fast Constructions pays SnowIT >€10K/year, document that payment is at "arm's length" (market rate).

Method:

  • Benchmark BiH software developer rates: $50-100/hour or $3K-10K/month retainer
  • Document hours worked by SnowIT team
  • Invoice monthly with breakdown
  • Keep records for tax authorities

Owner: Dženan (compliance) + accountants


8. Document Control

Version Date Changes Author
1.0 2026-01-28 Initial document John

Next Review: 2026-04-01 (quarterly)

Owner: Alem Basic Maintained By: John (Director)


End of Financials Document

Clear revenue model. Clear cost structure. Clear charity commitment. Build profitably, scale sustainably, give generously.