# 00 — Overview & Index

# Bilko HR Market Entry — Overview &amp; Index

**Last Updated:** 2026-05-28  
**Status:** ACTIVE — ongoing consolidation  
**Owner:** ALAI Holding AS / Bilko Product Team

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## Executive Summary

Croatia (HR) represents a strategic market for Bilko due to: - **Currency:** EUR (eurozone since 2023) - **EU Status:** Full member since 2013 - **Market Size:**50K–500K SMBs - **Regulatory Complexity:** Mandatory e-invoicing (HR-FISK 2.0) since January 2026 - **Open Banking:** PSD2 full compliance (Berlin Group NextGenPSD2)

**Current Challenge:** Bilko cannot launch in Croatia without: 1. HR-FISK 2.0 / eRačun integration via certified partner (FINA certificate path is high-friction) 2. Legal entity structure decision (d.o.o. vs paušalni obrt vs no HR entity) 3. Bank integration plan (PSD2 AISP/PISP readiness per top HR banks) 4. Regulatory compliance (PDV, OIB, CIT, data retention)

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## Timeline

<table id="bkmrk-date-event-mc-2026-0"><colgroup><col style="width:33%;"></col><col style="width:38%;"></col><col style="width:27%;"></col></colgroup><thead><tr><th>Date</th><th>Event</th><th>MC</th></tr></thead><tbody><tr><td>2026-05-19</td><td>Sveračun/Storecove partner pack prepared</td><td>—</td></tr><tr><td>2026-05-20</td><td>Registration pack finalized</td><td>\#100332, #8675</td></tr><tr><td>2026-05-28</td><td>Legal/tax research commissioned (Lexicon)</td><td>\#102422</td></tr><tr><td>2026-05-28</td><td>Bank integration plan commissioned (Finverge)</td><td>\#102423</td></tr><tr><td>2026-05-28</td><td>BookStack consolidation (Skillforge)</td><td>\#102437</td></tr><tr><td>TBD</td><td>Sveračun/Storecove partner decision</td><td>—</td></tr><tr><td>TBD</td><td>HR entity structure decision</td><td>—</td></tr><tr><td>TBD</td><td>HR-FISK integration Phase 1 (ZKI generation)</td><td>—</td></tr><tr><td>2027-01-01</td><td>Non-VAT registered taxpayers must issue e-invoices (compliance deadline)</td><td>—</td></tr></tbody></table>

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## Mission Control Tasks

- **\#100332** — Sveračun outreach (CEO action: contact `info@sveracun.hr`)
- **\#8675** — Storecove sandbox/provisioning (BLOCKED: no real account/credentials yet)
- **\#102422** — Legal/tax research (Lexicon — d.o.o. vs obrt vs no entity, OIB, PDV, NO-HR tax treaty)
- **\#102423** — Bank integration plan (Finverge — PSD2 readiness, QWAC/QSeal, Tok gap analysis)
- **\#102437** — BookStack consolidation (Skillforge — this document)

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## Documents in This Book

### [01 — Sveračun &amp; Storecove Partner Status](./01-sveracun-storecove)

Consolidation of registration pack (9 files): - Morning brief (partner/intermediary strategy) - Company data checklist - Storecove action plan - Sveračun action plan - Bilko HR technical description - Vaultwarden secret plan - Post-approval handoff to engineering

**Status:** OPEN — waiting for CEO outreach (#100332) and Storecove account provisioning (#8675).

### [02 — Legal &amp; Tax — Entity Options &amp; OIB](./02-legal-tax)

**MC #102422** — Lexicon legal memo covering: - 6 entity options (d.o.o. / j.d.o.o. / obrt / paušalni obrt / branch / no-entity) - OIB requirements for NO physical + legal person - PDV obligations for SaaS sales from NO to HR (OSS scheme? B2B reverse charge? 60K EUR threshold?) - NO-HR double taxation treaty application - HR-FISK 2.0 obligation for foreign provider

**Status:** OPEN — Lexicon drafting (42118 bytes expected, 816 lines, 19 sources cited).

### [03 — Bank Integration Plan — PSD2 / Tok / QWAC](./03-bank-integration)

**MC #102423** — Finverge banking memo covering: - Per-bank PSD2 readiness status (PBZ, Zaba, Erste, OTP, Addiko, RBA, HPB) - eIDAS QWAC/QSeal certificate requirements via DigiCert - SEPA Instant support - ISO 20022 (CAMT.053, pain.001) integration plan - Tok platform coverage for HR (gap analysis) - TPP regulatory registration (HR AISP/PISP authorization vs EEA passporting from NO via HANFA)

**Status:** OPEN — Finverge drafting (50917 bytes expected, 49368 chars, 31 sources).

### [04 — Regulatory Reference — VAT/CIT/HR-FISK/SEPA](./04-regulatory-reference)

Existing regulatory documentation merged: - Croatia (HR) regulatory requirements (VAT/PDV, CIT, chart of accounts) - HR-FISK 2.0 technical spec (UBL 2.1, ZKI/JIR, FINA certificate, OIB validation) - E-invoice mandatory deadlines and penalties - Bank integration format (ISO 20022, SEPA Instant)

**Status:** COMPLETE — regulatory reference consolidated.

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## Key Open Questions

### Partner/Intermediary Path (Priority 1)

1. **Storecove:** Can they provide fast sandbox + production path for HR-FISK 2.0 routing?
2. **Sveračun/PostLink:** Do they support SaaS platform/reseller model for multiple customer organizations?
3. **Certificate requirement:** Does partner act as intermediary, or does each Bilko customer need their own FINA certificate?
4. **KYC:** Must Bilko KYC each Croatian customer through partner?
5. **Pricing:** Volume pricing for 250–10,000 invoices/month — economically viable?
6. **Foreign entity:** Can ALAI Holding AS (NO) contract without Croatian legal entity?

### Legal/Tax Structure (Priority 2)

1. **Entity:** Should ALAI form Croatian d.o.o., paušalni obrt, or operate via NO entity with VAT registration?
2. **OIB:** Can NO legal entity obtain OIB without HR resident director?
3. **PDV registration:** Is 60K EUR threshold per-country or global? OSS scheme vs direct registration?
4. **NO-HR treaty:** Does treaty cover SaaS income? Permanent establishment risk?
5. **HR-FISK compliance:** Can foreign provider use partner/intermediary, or must self-certify with FINA?
6. **Data residency:** GDPR compliance — can Bilko host Croatian customer data in NO/EU region?

### Bank Integration (Priority 3)

1. **PSD2 readiness:** Which HR banks have stable Berlin Group NextGenPSD2 endpoints in production?
2. **QWAC/QSeal:** Can ALAI obtain eIDAS certificates via DigiCert without HR entity?
3. **TPP registration:** EEA passporting from NO via Finanstilsynet → HANFA, or separate HR TPP registration?
4. **Tok gap:** What does Tok platform already cover for HR, and what must be built for Bilko HR launch?
5. **SEPA Instant:** All top HR banks support SEPA Instant?
6. **ISO 20022:** Do HR banks provide CAMT.053 (statements) and accept pain.001 (payments)?

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## Decision Framework

### Phase 0 — Partner Selection (CURRENT)

- **Outcome:** Storecove OR Sveračun OR other certified intermediary
- **Gate:** Real sandbox credentials + fake invoice ACK + volume pricing quote
- **MC Tasks:** #100332 (Sveračun outreach), #8675 (Storecove provisioning)

### Phase 1 — Legal Entity Structure

- **Outcome:** d.o.o. OR paušalni obrt OR no HR entity + VAT registration
- **Gate:** Lexicon legal memo (#102422) + CEO decision
- **Risk:** If partner requires HR entity, fallback to d.o.o. formation (4–8 weeks)

### Phase 2 — Bank Integration Plan

- **Outcome:** Tok platform extended for HR banks OR separate Bilko-HR bank integration
- **Gate:** Finverge memo (#102423) + per-bank PSD2 readiness matrix
- **Critical path:** QWAC/QSeal procurement (8–12 weeks) + TPP regulatory passporting (4–6 weeks)

### Phase 3 — HR-FISK Integration (Engineering)

- **Outcome:** ZKI generation + FINA cert loading + FISK API client
- **Gate:** Partner sandbox ACK + Bilko code integration + E2E test
- **Duration:** 3–5 weeks (after partner selected)

### Phase 4 — Croatian MVP Launch

- **Outcome:** Bilko HR live for 5–50 pilot customers
- **Gate:** Proveo E2E validation + regulatory compliance checklist + CEO approval
- **Compliance deadline:** January 1, 2027 (non-VAT registered taxpayers must issue e-invoices)

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## Source Files (Local Disk)

All source files have canonical BookStack links added to their headers:

1. **Sveračun/Storecove pack:**`/Users/makinja/business/ALAI-Holding-AS/registrations/Bilko-HR-Storecove-Sveracun-2026-05-20/`(9 files)
2. **Legal memo:**`/Users/makinja/business/ALAI-Holding-AS/products/Bilko/docs/legal/hr-market-entry-options.md`(placeholder — MC #102422 open)
3. **Banking memo:**`/Users/makinja/business/ALAI-Holding-AS/products/Bilko/docs/integrations/hr-bank-integration-plan.md`(placeholder — MC #102423 open)
4. **Regulatory README:**`/Users/makinja/business/ALAI-Holding-AS/products/Bilko/docs/regulatory/HR/README.md`
5. **HR-FISK spec:**`/Users/makinja/business/ALAI-Holding-AS/products/Bilko/docs/integrations/hr-fisk-spec.md`

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## Next Steps

1. **CEO:** Contact Sveračun (`info@sveracun.hr` / `+385 1 410 1130`) per MC #100332.
2. **CEO:** Complete Storecove business signup and request sandbox credentials per MC #8675.
3. **Lexicon:** Deliver legal/tax memo per MC #102422.
4. **Finverge:** Deliver bank integration plan per MC #102423.
5. **Skillforge:** Update this BookStack page when Lexicon/Finverge memos are delivered.
6. **John:** Create MC tasks for Phase 3 (HR-FISK integration) after partner selected.

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**BookStack Canonical URL:** [https://docs.alai.no/books/bilko-hr-market-entry/page/00-overview-index](https://docs.alai.no/books/bilko-hr-market-entry/page/00-overview-index)