Specifications Index

Last Verified: 2026-02-17 | Owner: John 
 
 Drop — Specifications Index 
 Core System Specs 
 User Experience 
 
 drop-onboarding-flow-spec.md — User onboarding flow with BankID verification 
 drop-accessibility-spec.md — WCAG 2.1 AA compliance, screen reader support 
 drop-localization-spec.md — Norwegian/English bilingual support 
 
 Payment Features 
 
 drop-fx-transparency-spec.md — FX rate display, fee breakdown transparency 
 drop-transaction-failure-spec.md — Error handling, retry logic, user notifications 
 
 Supporting Systems 
 
 drop-supporting-systems-plan.md — Infrastructure and operational systems 
 drop-email-system-spec.md — Transactional emails, templates, delivery 
 drop-sms-otp-spec.md — SMS OTP for 2FA, rate limiting 
 drop-push-notifications-spec.md — Push notification delivery service 
 
 Customer Experience 
 
 drop-customer-support-spec.md — Support ticketing, FAQ, help center 
 drop-dispute-handling-spec.md — Transaction dispute resolution process 
 
 Analytics & Monitoring 
 
 drop-analytics-bi-spec.md — Business intelligence, user analytics, dashboards 
 drop-marketing-infra-spec.md — Marketing automation, campaign tracking 
 
 Testing & Quality 
 
 drop-load-testing-spec.md — Performance benchmarks, load testing strategy 
 drop-validation-hardening-plan.md — Input validation, security hardening 
 
 Planning Documents 
 
 drop-mvp-pipeline-plan.md — MVP delivery pipeline 
 drop-make-integration-plan.md — Figma Make → production integration 
 drop-rebrand-plan.md — Zica → Drop rebrand execution 
 
 Architecture Documents 
 Located in /Users/makinja/ALAI/products/Drop/project/architecture/ : 
 
 drop-architecture.md — System architecture overview 
 Database schema — SQLite tables, relationships 
 API routes — Endpoint specifications 
 
 Legal & Compliance 
 Located in /Users/makinja/ALAI/products/Drop/legal/ : 
 
 beredskapsplan.md — Incident response plan 
 hendelseshaandtering.md — Event handling procedures 
 behandlingsprotokoll.md — Data processing protocol 
 rammeavtale.md — Framework agreement template 
 gebyrskjema.md — Fee schedule 
 DPAs — Data Processing Agreements (4 templates) 
 
 Business Documents 
 Located in /Users/makinja/ALAI/products/Drop/project/docs/ : 
 
 zica-business-case-v2.md — Business case (pre-rebrand, content valid) 
 PIPELINE.md — Development pipeline status